SOE implemented a new combat system on their MMORPG Starwars Galaxies: An Empire Divided, last week.
The outcry from their players has been enormous, with many accounts being cancelled to date, and many more players poised on the brink of cancelling.
Soe has yet to make a definitive statement about why they chose to implement such a highly unpopular system instead of balancing the existing one. They have also been deleting threads which criticise the implementation of the new "upgrade" which is seen by many as taking away from the original Star Wars feel of the game and making it more similar to World of Warcraft and Everquest 2. Emails have been sent out by SOE with extremely positive feedback "quotes":

Player Comments from Test Center About Combat Upgrade:
“I love the combat upgrade .”
“I enjoy the new look of the hot keys, adding images was a great idea....”
“The new cooldown timers are much easier to understand.”

If however you take a look at this player made site, www.swgpetition.com, petitioning against the combat upgrade it soon becomes apparent that these comments were written by SOE themselves ... notice there are no names provided after the quotes to verify their validity.

also it is interesting to see the backlash SOE has received on the individual server forums

http://forums.station.sony.com/swg?category.id=Galaxies

Many players lament the fact that this would have been a great game ...
and it seems it's further away from being that now

have a nice day,
Taxman

Damn .. They must have made some really drastic changes to the game for people to be in such an uproar.

Thanks for the info

SoE have been making many mistakes in the last 12 months.

According to NPR (National Public Radio) USA and BBC UK, Sony divisions have ALL made a loss the last financial year EXCEPT electronics entertainment...alla PlayStation.

Their blatent disregard for thier playerbase is nothing new.. EQ (Everquest) had been tweeked and nerfed again and again other its 5 year history as the most populated MMORP until the release of Omens expansion.

That was the last straw for 1000's of players as there was no imput taken by the players nominated representatives...and yes threads were killed off that were negative.

Result was a huge exodus..and I mean HUGE to WoW (World of Warcraft).

At its peak EQ had some 400,000 registered player base. EQ2 has around the 250,000 mark and WoW has 1,500,000!!!

People have voted with their feet...and although there have been some teething probs with WoW as a new game..always is...its customer service leave Sony lacking.

Sony are Reactive not Proactive and were warned time and time again by the playerbase to listen to the players who, after all pay the bills through subscription fees...

SONY are a "Greedy" company who dont give a rats ass about its customers...now they are hurting bad...Stupid pricks have only themselves to blame.

SoE have been making many mistakes in the last 12 months.

According to NPR (National Public Radio) USA and BBC UK, Sony divisions have ALL made a loss the last financial year EXCEPT electronics entertainment...alla PlayStation.

Their blatent disregard for thier playerbase is nothing new.. EQ (Everquest) had been tweeked and nerfed again and again other its 5 year history as the most populated MMORP until the release of Omens expansion.

That was the last straw for 1000's of players as there was no imput taken by the players nominated representatives...and yes threads were killed off that were negative.

Result was a huge exodus..and I mean HUGE to WoW (World of Warcraft).

At its peak EQ had some 400,000 registered player base. EQ2 has around the 250,000 mark and WoW has 1,500,000!!!

People have voted with their feet...and although there have been some teething probs with WoW as a new game..always is...its customer service leave Sony lacking.

Sony are Reactive not Proactive and were warned time and time again by the playerbase to listen to the players who, after all pay the bills through subscription fees...

SONY are a "Greedy" company who dont give a rats ass about its customers...now they are hurting bad...Stupid pricks have only themselves to blame.